Privacy Policy

EnglishPedia Foundation (“EnglishPedia”, “we”, “us”, or “our”) is a registered Section 8 non-profit organization committed to protecting the privacy of everyone who visits our website, enrolls in our courses, or interacts with our services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using www.englishpedia.org (the “Website”), you agree to the practices described here.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

• Name, email address, and phone number when you fill an enquiry, contact, or admission form.
• Educational details, course preferences, and career interests shared during counselling or registration.
• Account details (username, password, email) when you register or log in to our learning portal.
• Billing and payment information when you purchase a course, pay dues, or make a donation.
• Any content you voluntarily submit, such as feedback, testimonials, or support requests.

b. Information Collected Automatically

• IP address, browser type, device information, and operating system.
• Pages visited, time spent, referring URLs, and general usage patterns.
• Cookies and similar technologies (see Section 6 below).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested guidance or services.
• Process course enrolments, admissions, payments, and donations.
• Create and manage your account on our learning portal.
• Send important updates about your courses, admissions, or transactions.
• Share educational content, offers, or newsletters (only where you have opted in).
• Improve our Website, services, and user experience.
• Comply with legal obligations and prevent fraud or misuse.

3. Payment Information

When you make a payment or donation, your transaction is processed through trusted third-party payment gateways. We do not store your complete card details, UPI credentials, or banking passwords on our servers. All payment processing is handled securely by the respective gateway in accordance with applicable data-security standards. As a Section 8 organization, eligible donations may qualify for tax exemption, and we may retain donation records as required by law.

4. How We Share Your Information

We do not sell or rent your personal information. We may share it only in these limited situations:

• Service providers: With trusted partners who help us operate the Website, process payments, send communications, or deliver services — bound by confidentiality obligations.
• Partner institutions: Where you request admission or enrolment assistance, we may share relevant details with the partner university or institution for that specific purpose.
• Legal requirements: When required by law, court order, or government authority, or to protect our rights, safety, and property.

5. Data Security

We use reasonable technical and organizational measures — including secure servers, encrypted connections, and access controls — to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

Our Website uses cookies and similar technologies to remember your preferences, keep you logged in, analyze traffic, and improve performance. We also use Google Analytics, a web analytics service provided by Google, to understand how visitors use our Website. Google Analytics may collect information such as your IP address, device details, and browsing behaviour through cookies. This data helps us improve our content and services and is not used to personally identify you.

You can control or disable cookies through your browser settings, though some features of the Website may not function properly if cookies are disabled. To opt out of Google Analytics tracking, you may install the Google Analytics Opt-out Browser Add-on.

7. Third-Party Links

Our Website may contain links to external websites or partner platforms, including our social media pages. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Some of our services are intended for students, including minors, who use them under the guidance of a parent, guardian, or institution. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us information without consent, please contact us so we can remove it.

9. Your Rights and Choices

• You may request access to, correction of, or deletion of your personal information.
• You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.
• You may close your account by contacting us, subject to any records we must retain by law.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to comply with legal, accounting, or reporting obligations.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us: